Refund Policy

20 May 2006

Because our products are available as fully functional downloads and are delivered instantly once payment is received, we offer no refunds as a matter of policy and all sales are considered final. However, at our option and discretion, exceptions can be made under special circumstances. If your file, document, and/ or software download or purchase is defective, you may request a replacement of the same product.

For our hosting and website support plans, which are billed monthly, quarterly, bi-annually, or annually, a prorated refund may be issued for unused time as long as the refund request is made within 30 days of payment.

If you have any questions, concerns or comments, please contact us.